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How to fix Disney plus Black screen problem on Macbook

    Today we will show you How to fix Disney plus Black screen problem or why isn’t Disney plus working on my mac.

    This problem is showing all over the world, so don’t worry, you are not the only one to face this problem.

    So the matter is every time we log in to the Disney plus in MacBook, it shows us a black screen and we cannot come to know whether we logged in or not, and for this, we had to close the page.

    This issue is not with a particular web browser but shows in every browser like safari and firefox.

    So to fix this issue we have found 3 solutions and it will surely help you to fix it quickly. Now without any waste of time let’s take a look at the solutions. 

    Here are the 3 Methods to fix Disney plus not working on MacBook Air & Pro / Window

    Method 1: Turn off Extensions and Vpn

    In this first solution to fix Disney plus not working on MacBook, all the work is on the web browser so firstly we have to check our internet connection whether is stable or not. So to check this we can go to any internet speed checker website.

    After all this, we can start our testing on how to fix Disney plus black screen problem. There are a few steps included in the solution, so follow those steps one by one carefully. 

    Step1: Turn off VPN if on 

    In this first step, you just have to turn off your VPN if it is ON. If it is off then leave it as it is, there is nothing to do with this. Now let’s get into our second step. 

    Step2: Turn off the ad blocker 

    • To turn off the ad blocker you have to click on the three vertical dots at the top right of your chrome browser.
    Disney plus Black screen
    • Then go to More tools and then click on extensions.
    • After clicking on the extensions you will land on the page where you can see your installed extensions.
    • Then turn off the ad blocker. Turning off ad blockers will be sufficient but we recommend you to turn them all off. 

    Step3: To Delete the browser’s cache files and cookies 

    Deleting your cache files and cookies will help your browser to browse more seamlessly and efficiently.

    • To get this setting, click on the 3 vertical dots at the top right of the chrome browser. Then go to settings.
    • After this enter privacy and security section on the left. Then click on the Clear browsing data.
    • After this you will be shown a small segment where you have to tick all three boxes and set the time range to all time, then click on the clear data.

    It should be noted that after clicking on the clear data button all browsing data will be cleared and you have to login again to your browser. 

    After all, this process checks whether your problems are solved or not. If it still exists then here is our second solution for it. 

    Method 2 (for Windows): Change your DNS Address

    How to fix Disney plus Black screen problem on Macbook

    The second solution is basically to change our DNS address. Here we have nothing to do with the browser all the work will be on the control panel.

    So close the browser if it is open and go to the home screen of the PC. This does not include multiple steps, it has a single-step solution. So let’s jump into it. 

    • As we discussed above this whole process will be in the control panel.
    • After opening the control panel click on the view network status and tasks. Now in the connection section click on the internet we are connected to.
    • After doing this enter the properties and double-click on the internet protocol version 4.
    • Now tick “use the following DNS server address” and then you will show a small page with two blank bars.
    • write in the first blank and in the second blank. We arrived at the end of this process, pressed OK, and closed this place. 

    After this check whether the problem is fixed or not, is not then we have our third solution on this. 

    Method 3: Install Application

    Our third solution is to use/open the app directly via Microsoft/App store. We have seen that if there is a bug in the browser or App, then opening through the App Store or Microsoft store will be helpful. 

    There is nothing to do in this step, simply go to the Microsoft Store or App Store and search ‘Disney Plus’ on the search bar and then press enter. After this click on the get option shown just after the Disney Plus Application logo.

    Then after the downloading simply click on the open option to open the Application and check if the problem is solved or not.


    So that all by us on the entire process of How to fix Disney plus Black screen problem or why isn’t Disney plus working on my mac.

    Disney Plus will be the only place to stream all new live-action and animated films, series, and shorts from Disney’s legendary film library, along with various original content.

    Disney Plus is where you’ll find Disney’s biggest stars and newest voices, unforgettable stories, and magic moments from across the Disney universe.

    In the last few days, many people have been experiencing the same problem – Disney plus black screen. We have written this article to fix Disney plus Black screen problem.

    If you have any other issues with your Disney just comment down, and we will try our best to help you.


    How to Fix Disney Plus Black Screen Issue?

    To fix the Fix Disney Plus Black Screen Issue, you can try to uninstall and reinstall the app again on your device.
    For more solutions, you can read our full article.

    Why is my Disney plus screen black

    These are several possible causes of a black screen on Disney Plus-
    – Disney server problem
    – Internet connection error
    – Cache file

    Why does my Disney plus keep buffering?

    The main reasons why your Disney plus keeps buffering or showing a black screen are-
    – Internet connection instability
    – Slow Internet connection
    – The resolution is set too high.
    – missing system files

    Why won’t Disney plus work on my mac?

    While playing Disney Plus, several MacBook Air users are experiencing problems. Here are some ways to fix Disney plus not working on MacBook Air & Pro –
    – Try using a different network or IP address.
    – Contact Disney support
    – Disable Adblock and remove any add-ons

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